By Himanshu Aggarwal
I was in a discussion with one of my client regarding tourism recovery strategies post COVID19.
Suddenly, one of his co-founder asked me “how will you describe the future growth strategy in one line”
Me: “It’s time to cut the cost and minimise the expenses, more output with minimum input.”
And, they were like Great!
Then, the founder asked me to describe that one line in detail.
a customer service expert is a ‘Key Contributorî for sales & revenue growth in an organisation.
Because, an employeeís ability to interact with customers is being contemplated as a secret for long term sustainability in any business.
And, as I said “It’s time to cut the cost and minimise the expenses, more output with minimum input.”
So, I will help you in preparing cross training plan and designing qualitative program to get the maximum output from your existing employees.
This approach will help you in terms of cost control from short or long term sustainability perspective.
““Life is like a tango; fortunate are the few who can master it.”